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7 Reasons Why a Fast and Reliable Internet Connection Is Business Critical

1. Faster Business Operations:

For most businesses, the internet is the workhorse of their business operations. Whether you're a multinational firm that needs to share documents across offices, an e-commerce store selling thousands of products to customers around the world, or a small accounting firm that needs to send and receive sensitive information, a fast andreliable internet connectionis a necessity. It empowers you and your employees to work more efficiently, which ultimately leads to quicker business operations. Moreover, you can take advantage of innovative tools that save time and money, such as VoIP, video conferencing, webinar platforms, and more to further boost productivity.

2. Cloud Storage Becomes Seamless:

Cloud storage has become an integral part of how businesses operate, and the availability of cloud storage providers like DropBox, Box, G Suite Business, and OneDrive makes it easy to store, share, and access documents online. Furthermore, integrating cloud storage into your business operations can help you improve efficiency and save on costs since you don't have to pay for expensive internal server storage. However, cloud storage is only as good as yourprimary internet connection, and a slow or unreliable connection means transferring data can take longer and cause unneeded downtime. Having a fast and reliable internet connection ensures your employees and business partners can work together seamlessly while enjoying 24/7 access to files from any location.

3. Faster Data Backup & Recovery:

Your business is the epitome of your hard work and dedication to your customers. It is your livelihood and represents the fruit of your effort and labor. Therefore, you'd want to protect it at all costs. Unfortunately, accidents are not uncommon, and many businesses have suffered catastrophic data loss due to server failures, natural disasters, human error, and more. Fortunately, you can greatly reduce the risk of catastrophic data loss with regular data backups. Having an off-site backup that continually syncs up with your primary server, or an automated backup solution for your computer is also a good idea. However, for seamless and fast data backup and recovery, having a fast and reliable internet connection is essential. Any connectivity issues could lead to no up-to-date backups — putting your business and all your hard work at risk.

4. Provide a Better Customer Experience:

Customer service is paramount to the success of any business. You want to provide your customers with the best service you can to keep them coming back and increasing your profit margins. Since most of your customers are doing business with you online, having a reliable internet connection is essential to ensuring a positive customer experience. The most common way for customers to contact you is by email, or live chat, which relies on your internet connection. Therefore, slow or unreliable internet can lead to frustrated customers that have to deal with the inconvenience of delays. You can lose them for good if your customer service is poor. So, it becomes paramount to have a fast internet connection and ensure that your internet connectivity has the lowest latency to provide the best customer experience.

5. Collaboration Becomes Simpler:

Collaboration between teams, including internal staff, freelancers, contractors, and vendors is crucial to the success of a business. Today's workforce is more mobile than ever before. The ability to quickly and easily collaborate with your team and partners helps you build your company faster and make better decisions. And when it comes to collaboration, the internet is king. Having a fast and reliable internet connection will enable you to host real-time video conferences, share files and presentations quickly, create online discussions, and so much more without compromising on quality. Moreover, having a solid internet connection can boost employee morale by providing a direct line of communication with the rest of your team — even if they're miles away. And this ultimately saves time and money in the long run since employees won't have to travel back and forth between locations just to keep everyone updated.

6. Access Online Tools & Applications Without Delay

As a business, you rely on a multitude of tools and applications to stay productive. From Skype, Slack, and Office 365 to project management platforms, accounting software, CRM's, cloud storage, and more — the list of applications and tools you use are seemingly endless. And to keep your business running efficiently and successfully, you need to be able to access these tools and applications without delay. Without a fast internet connection, your employees will waste precious time trying to just log in to their applications let alone do their work. Moreover, some tools and applications require low latency to provide a smooth experience to your users. Thus, a slow or unreliable internet connection can negatively impact your business by affecting productivity and creating user frustration – something no business owner wants to deal with.

7. Faster & Better Video Conferencing:

You don't always have the time to be physically present at a meeting to communicate your ideas or present important information. Instead, you might use video conferencing to be in multiple places at once. But like any other type of technology, video conferencing is also dependent on an internet connection. Due to a poor connection, slow speeds and constant interruptions can turn an efficient business meeting into a nightmare. Moreover, if you need to present a video or file in real-time, you must have a fast internet connection that can handle the high bandwidth traffic while ensuring the lowest latency for your participants. A fast and reliable internet connection will give you and your employees an edge in business meetings by allowing you to cut travel costs and reduce the time you spend away from your business.The benefits of having a fast and reliable internet connection are immense, and it goes beyond having your employees communicate with each other and share important files. A reliable internet connection also empowers entrepreneurs to grow their businesses by accessing the tools they need to accelerate productivity and run their business seamlessly from anywhere. In essence, the importance of internet speed can't be understated — as it's the foundation for growing your business.

Enhance Your Business Operations with SmartCONNECT™

SmartCONNECT™ is a revolutionary new tool that seamlessly optimizes your business's internet connectivity, ensuring you get the fastest and most reliable connection available. For businesses with varied locations across multiple cities,SmartCONNECT™is a perfect solution since it automatically improves the robustness of your primary and secondary connection within seconds while also allowing you to configure bandwidth prioritization rules. So, if you are a business owner or an entrepreneur, SmartCONNECT™ can help your business operate more efficiently and faster so you can reach your goals on time.

Read the blogThe Advantages of Dual Internet Connections: Uninterrupted Business Operations

Choosing a VoIP System: Things to Consider

Know the Benefits of a VoIP System

Having a VoIP system for your business phone system can make a huge difference in the way that your company is managed. That's because VoIP systems are easy to use, affordable, and reliable. Not only that but they're set up to be exceptionally cost-effective for most business owners. However, there are other benefits of VoIP services that you should be aware of, such as the following essential features that they offer:

  • VoIP services make it possible to make calls from anywhere that there'sinternet access.
  • If you use the right VoIP services, it will be possible to ensure that you get the best possible price that you can on communications services for your businesses.
  • You can always ensure that you pick a VoIP company that offers exceptional customer service, and this will ensure that you have every question that you may have answered as soon as possible.

So, How Do You Pick a VoIP Provider?

There are lots ofVoIP business phone systemproviders that you can choose from, but each provider offers something completely different. Therefore, it's important to pick one that is set up with the needs of a company like yours in mind. Here's what you need to know to pick the right VoIP provider as the owner of a small business:

  1. Compare Prices

The price is not the most important thing to compare from one provider of VoIP services to another in many cases. However, it's crucial to ensure that you have a realistic view of what to expect. Luckily, the internet makes it easy to compare prices between a wide range of manufacturers. This can ensure that you get the lowest possible rate. Keep in mind that prices tend to be higher for plans that will allow you to use the VoIP services on multiple devices.

  1. Compare Multiple Providers

Always ensure that you compare each of the features that each plan you're considering offers. This will help to ensure that you're able to know everything that you'll be getting before you sign on. Here are a few of the most important features that you need to compare from one provider of VoIP services to another:

  • It's important to make sure that you pay close attention to the number of devices that can be included in the plan. As a small business owner, it will be essential to make sure that all of your employees have access to VoIP services.
  • It will be crucial to make sure that you compare the data limits of the provider that you're considering with its competitors. This will ensure that all of your employees have internet access and mobile data. Bandwidth limits vary significantly from one provider to another.
  • Consider whether or not it is possible to get a discount for bundling multiple devices on the same VoIP plan. Many providers offer this, and it can be a great way for small business owners to save money without sacrificing anything.
  • Always make sure that you are entirely familiar with the unique needs of your business. This will ensure that you know what to look for when you're comparing specific features that are offered by individual policies.
  1. Know How to Read Reviews

If you are reading reviews of aVoIP provider, it's important to make sure that you know what to look for. Luckily, it's easier than you'd think to pick out an exceptional provider if you know what you need to look for when you're reading reviews of VoIP services. Here are a few of the most important things that you need to look for when you're reading reviews of a service that you're considering:

  • Consider whether or not the reviews indicate that the provider will offer easy-to-access customer support if you have any unexpected problems that come up.
  • Think about whether or not the provider is generally considered to be reputable by people who have subscribed to VoIP services that they offer.
  • Consider whether or not there is a sharp divide between highly negative and highly positive reviews. If there is and some of the negative reviews refer to the company as a scam, it's important to avoid the provider for VoIP services and any other services that they offer.

Why You Should Choose Vivant Corp

If you're looking for a reputable provider of VoIP services, then you can rest assured that Vivant will have exactly what you need. There are several reasons why their services are the best on the market. However, these are a few of the most important ones to be aware of:

  • Vivant Corp is a well-known provider of VoIP services, and they offer a wide range of services for business owners. This will ensure that all employees can communicate with one another easily.
  • Vivant has received excellent reviews from people who have used their services, and you can find these reviews on Yelp, Google Reviews, and various social media websites.
  • Many business owners feel strongly thatVivant Corpis one of the best providers of VoIP services on the market.
  • Vivant offers a wide range of policies that are geared towards small business owners, and they're offered at an affordable price.

Furthermore, if you have any questions about what Vivant offers, it's easy to get in touch with one of their customer support representatives. Vivant will ensure that you get the information that you need as fast as possible, which will allow you to decide as to whether or not their services are right for you.

Read the blogUnveiling the Importance of Call Statistics in VoIP Business Services.

Why a Business Needs a Back-up Internet Connection

The internet outage will halt the sales, cause date losses, set a negative impression for customers, and can cause severe financial losses in your business.To cope with these unforeseen situations, we recommend having abackup internet connectionfor your business. A backup connection will provide an immediate solution to your business in case of any internet issue in the primary ISP. In case of any issue with your primary internet service, the data and communications will be rerouted to a backup connection and your business will run smoothly. Enlisted are some of the benefits of having a backup internet facility for your business.

Keeps the sales up

Internet outages can happen due to different reasons. They can occur due to weather conditions, construction works, or some technical faults in the service provider's equipment. Aredundant Internet connectionkeeps the orders flowing even in the absence of internet from the primary service provider. This backup connection provides your network with an instant and alternate path to the internet and helps your team to keep on working. This will help your business to keep on serving paying clients, maintain reliable connections between branch offices or retail stores and have a100% up-time.

Lowers financial loss

An internet outage can severely hit small businesses. It can make your business unable to process orders and credit card payments and can cause a big loss of revenue. Abackup internet connectionwill ensure100% up-timefor your business by allowing the staff to process orders and payments all the time. This will help your business to lessen the financial loss.

Prevents interruptions

Full outages of the internet are very harmful to your business. However, small interruptions can also have very serious implications. Aredundant Internet connectionhelps your staff to switch to a good internet connection in case of slow speed, or sudden disconnections in primary internet service. This effective and timely backup provides an immediate solution to any internet issue your business can face.

Meets legal regulation

A backup internet facility is essential for the industries relying on access to critical data and communications. For instance, regulators, in the healthcare industry, require businesses to resume operations with no disruptions. They also need to have a disaster recovery plan in place to cope up with any event of a disaster. A backup connection helps these businesses to ensure uninterrupted connections and maintain legal regulations.

Saves the data

Data, your business store and carry, is one of the biggest assets for your business. It is essential to have seamless and secure internet connections for your business to mitigate the risks of data loss. Aredundant internet connectionreduces the risks of data loss by providing an alternate and instant path for your network. So, it is necessary to ensure consistency in the internet facility to your business by having a backup connection.

Makes your business stand out among the competitors

Abackup internet connectionmakes your business stand out from your competitors. In any case of internet outage due to infrastructure failure or extreme weather conditions, the fail-over internet connection will allow you to provide non-stop service to your customers. As the availability and effectiveness of your service determine your sales, the backup connection ensures100% up-timefor your business to increase sales. This will increase your customer's trust in your business and they will choose your services over competitors.

Decreases stress:

A fail-over internet connection will save you from a lot of unnecessary stress caused by sudden internet outages. During any case of an internet outage, your employees will not be able to work effectively. This can cause a very stressful situation for you due to financial loss, negative reputation of your business, and inability to get back online. So having a backup connection will reduce stress and will allow you to concentrate on crucial business matters without worrying about internet supply.

Is budget-friendly

The cost for a backup connection mainly depends upon the bandwidth needs and budget of the business. However, a backup connection must cost less than your primary internet connection. Despite costing less in the budget, a backup connection saves you from heavy financial loss and sets your business as a reliable brand.

In Conclusion

As seen from the above-mentioned reasons, a backup internet facility is essential for the success of your business. It will keep your sales up, save you from unnecessary stress and revenue loss, and help your business grow. To help you choose a budget-friendly and reliable backup internet connection, we atVivantoffer cutting-edge solutions for 100% connectivity uptime with varying bandwidth speeds. For more information about all our services please visitwww.vivantcorp.com.

Text Messaging and How It Can Help Your Business

Aside from its popularity and pervasiveness, there are several other reasons why a business should usebusiness text messagingto engage with its customers. In this post, we'll look at six of the most compelling reasons why businesses should use a business text messaging service.

What Is Text Messaging For Business?

Previously, SMS was primarily used for personal communication. However, as people became more comfortable with the technology, they began to recognize its value in professional settings as well.

Text messaging services for businesses play an important role in leveraging a brand and developing powerful sales and marketing strategies today, whether with start-ups, medium-sized businesses, or large enterprises.

Texting in business has numerous advantages that go beyond simply meeting customers where they are (on their phones), which is why businesses that use a text messaging service for business tend to excel in customer communications.

A business SMS platform can help your company improve consumer and internal communications while also streamlining important marketing and support processes.

Benefits of Text Messaging for Businesses

● Texting is a flexible tool:

SMS text messagingis used by many people all around the world, and businesses are no exception. Text messaging may help everyone from sales and marketing to customer service improve their performance.

A person's average response time to a text message is 90 seconds, and an email response time is 90 minutes. People are more likely to read SMS text messages than any other sort of marketing communication, without a doubt.

It's difficult to get your message in front of potential audiences with the increasing amount of distractions and short attention spans.

SMS text messaging, on the other hand, is more effective than other traditional channels like phone or email when used appropriately and at the right moment.

● SMS phone functions are included by default:

SMS (short message service) is a pre-installed messaging feature that may be found on any phone. In fact, for messaging purposes, this is the only capability that all mobile phones have by default.

Text messages can be sent and received without the need for an internet connection, making them one of the most convenient communication tools available.

● People prefer texting to phone calls:

People prefer to receive texts rather than phone calls, especially when they are in public or at work. Younger generations prefer texting to phone calls, but older generations are increasingly preferring messaging to phone calls as well, according to studies.

Consumers may not necessarily be looking to develop a personal connection and communication with whom they do business. However, if it does happen, they'll usually appreciate it.

● Texting is a low-cost solution:

Business text messaging is inexpensive. Even when sending bulk SMS messages, the cost can be reasonable when compared to other marketing options that could blow your budget out of the water.

Because texting is less expensive, it is an excellent choice for all businesses. At a low cost, you can gain an advantage that will put you ahead of your competitors.

● Texting is simple, adaptable, automated, and trackable:

SMS text messages are read in 98 percent of cases. However, with limited characters, tracking how your SMS marketing campaigns are performing becomes difficult without custom tracking.

Setting up a text message campaign with Vivant's SMS platform is simple, and it can be customized at any time with automation rules.

You can send tailored messages to your target audience all at once utilizing a local phone number when you utilize Vivant's text messaging solution for business. You can quickly personalize, automate, track, and evaluate your text campaigns using this tool.

The Vivant Phone System with Built-in Text Messages

Thousands of businesses use easy messaging to improve their client interactions, and our new SMS system makes it even easier.

  1. Easy to use templates for consistent messaging:
    Text templates cram a lot of punch into a little package, and they also aid organizations in communicating a consistent and clear message. When engaging with clients and prospects, organizations can utilize a consistent voice by using templates.Employees can click on a text template, update important fields as needed, and send it without affecting the original template after it has been prepared and stored with a name that indicates its function.
  2. Preprogrammed Text Messages:
    Marketing automation has evolved into its own industry, putting pressure onphone service providerssuch as Vivant to find new ways to meet the demand for scheduling software.Any SMS communication that is delivered to a recipient without the need for manual intervention to send is considered a pre-programmed text message. In other words, it's a message that you set and forget.Pre-programmed text messages are sent when an event, such as a scheduled text, autoresponder, or drip campaign, triggers them.
  3. SMS Lead Generation:
    Lead generation via text message has quickly become the preferred mode of electronic communication. You can make lists for any group you want: leads, customers, employees, the list is limitless.By giving value through text messages, you may quickly establish a strong relationship. When done right, an SMS marketing campaign can dramatically revolutionize the way your company gets new leads and converts them into customers.

Get in touch with Vivant today

When it comes to providingHighly Available Phone Systems, Vivant stands head and shoulders above the competition, meaning they will never be down. Strategic deployment across different geographic zones in California, Texas, and New Jersey allows Vivant to offer a 100% uptime guarantee, no matter what occurs.

Vivant's text messaging system provides all the features you could ever ask for and more. Auto-replies via text when you miss a call, after-hours text messages, and many more superpowers.

Get in touchwith Vivant today!

VOIP Phone System: What You Need To Know Before Choosing One

However, before moving yourbusiness phone systemto VoIP, be sure you understand what you're getting into. We're convinced that after reading this article, making a compelling case for traditional phone systems will be difficult.

Vivant is a great choice for corporate phone systems because of its powerful communication features and crisp sound quality that exceeds industry requirements. Vivant guarantees 100 percent uptime on internet and phone service, ensuring that your business never goes down.

What is VoIP, and how does it work?

Voice over IP (VoIP) is a method of converting your voice into a digital signal, compressing it, and transmitting it over the internet. The call is set up between all participants by aVoIP service provider.

At the receiving end, the digital data is decompressed into the sound you hear through your telephone or speakerphone.

People choose VoIP because it allows them to make phone calls without using a phone line. You won't need to run any more copper connections if you have internet access. Employees can work from home or commute to the workplace as a result.

To make a VoIP call, you'll need a SIP-compatible desk phone or a VoIP calling app, which means it has an IP address and can make calls from your network. Unlike landline phones, they can make high-definition (HD) phone calls.

Furthermore, VoIP software works well with desktop PCs and can be used as “softphones”. The only requirement is that they allow for speech and audio input and output.

How to Select the Right VoIP Business Phone System

VoIP has piqued your interest. You're enthusiastic about VoIP. You're salivating at the juicy perks and pocket fattening that come with deploying a VoIP phone system.

Understandably, you're excited. Who wouldn't want to dive right into a project that looks so promising? However, there are a few points you should address before deciding on a budget and selecting an exceptional system.

  1. Will your phone system integrate seamlessly with other business systems?:
    In such a fast-changing environment, organizations need to remain adaptable and ready. With the proliferation of systems, platforms, and software in the workplace, both managers and employees want a unified and integrated solution to boost efficiency.This is why the ability of a VoIP system to integrate and interact seamlessly with other solutions is more vital than ever. When you collaborate with Vivant, you receive a partner who cares about your success. We are committed to providing you with the technology, support, and solutions you need to link your people, processes, and technology and overcome business obstacles. Make an appointment for your free business consultation today and gain the peace of mind and convenience you deserve.
  2. What unified communications features does VoIP provide?
    VoIP phone systems include a variety of telephony features for handling audio calls, but the connection with coworkers and customers isn't restricted to voice.At its most basic level, unified communications entail consolidating a plethora of communication channels and possibilities into a single point of entry.VoIP is the foundation of most UC systems, and many VoIP providers incorporate some UC elements in their portfolios to boost capabilities and flexibility. The most common UC features include Unified Messaging, Team Collaborations, Instant Messaging, Corporate Directories, and other UC features.
  3. Examine the plans and prices offered by the provider
    VoIP is not (and should not be) thought of as a one-size-fits-all solution. Are your company's business model and goals the same as the one down the street? Almost certainly not.As a result, dealing with a provider who just provides a cookie-cutter solution for their clients is unlikely to be beneficial. Your VoIP provider should be upfront and honest about what services they provide and how much they charge. You have to wonder what they're hiding if they don't tell you. Inquire about their services and costs. Once you've received it, you should be able to make an informed decision about what's best for your business. Don't worry if you're still unsure. At this stage, your VoIP provider should supply a technology specialist who can answer any queries you may have.
  4. Business Continuity Features

Any modern disaster recovery strategy and business continuity plan must include hosted (VoIP) telephone systems. When an emergency strikes, having a backup system in place allows businesses to continue operating.Unlike a traditional phone system, a virtual phone system can quickly determine if a line is down or needs to be handled remotely. This allows you to stay in touch with your employees, customers, and service suppliers. Whether you're working from home or somewhere else with an internet connection, a VoIP system offers you access to all of the same great features that you'd find in the office. You're ready to go as soon as you plug in your handset. This means you can quickly and effectively set up your entire team to work from home, with no negative effects for them or your company because none of their functions will be lost.

To ensure business continuity, Vivant provides the best VoIP phone service solutions. Business owners can focus on offering world-class service to their dining guests while we keep your communications flowing smoothly, thanks to our well-known 100% uptime guarantee.

Choosing a VoIP Service Provider

You can feel more confident in your search now that you have a rough concept of how to choose the best VoIP provider for your company.Vivant VoIPis trustworthy, adaptable, and cost-effective. To stay one step ahead of the competition,contactour VoIP experts immediately.

5G Networking and Its Effects on Business

Fortunately, it is not all doom and gloom, for there are ways to mitigate these challenges and improve the performance of your network. And one of the most effective ways to do so is by taking a step towards the innovative world of5G networking.With its unrivaled ability to deliver on real-time network performance and constant connectivity, 5G is poised to revolutionize the way we do everything in our digital space. And if you are a business truly concerned about its bottom line, it is time to get on board and start thinking about how you can harness the power of 5G networking to optimize your business operations. To assist you, we have compiled five ways 5G networking will change the game for your business.

1. Augmenting Edge Computing:

With the world moving towards a cloud-first, services-based computing model, edge computing has emerged as the new frontier in delivering the optimal user experience. Capable of delivering near-instantaneous responsiveness, edge computing enables a seamless user experience by optimizing network usage, delivering dynamic content and services, and enabling intelligent interaction with devices. But to avail of the benefits of edge computing, we need a network that is capable of transmitting data with low latency and high throughput. For instance, consider a user who needs to make a payment in a store. If the payment transaction has to pass throughmultiple high latency networkinghops, it will delay the payment by several seconds. However, if the payment was routed throughhigh-speed 5G networksboasting ~10ms latency, the payment can be processed in real-time, thereby enhancing the user experience, your business, and your bottom line.

2. Immersive Brand Experiences:

What defines a great brand experience? To some, it could be the right product at the right price. To others, it could be an enjoyable user journey that is seamless and hassle-free. But no matter what your definition of a great brand experience is, one thing is certain, it will only be possible with an immersive, reliable, and high-performing network. From delivering near-instant access to your customer representatives to allowing for smooth video conferencing, 5G can be a game-changer for your brand and the way your customers interact with your business. Further assisting you in keeping up with the latest customer demands and preferences, like the ability to interact with your products using augmented reality, 360-degree videos for detailed product demos, and more,5Gwill help you tap into the boundless possibilities of a truly immersive brand experience.

3. Deliver Enhanced App Performance:

In today's fast-paced, on-the-go world, where businesses are constantly evolving to meet the ever-changing needs of their customers, your mobile apps must be up to the task. Delivering on-time, consistent, and high-quality app performance is critical for both your business and your end-users. And with the increasing reliance on apps for nearly every business function, from ordering supplies, booking hotels to keeping up with the news, ensuring fast and reliable app performance has never been more important. However, with the increasing popularity of digital social life, online shopping, and video streaming, mobile app performance is increasingly being tested, not to mention the ever-increasing load on rather slow and congested 4G networks. 5G will be a game-changer for the mobile experience to overcome this challenge, boasting much higher network throughput, faster upload and download speeds for end-users, and lower latency. This will make apps more responsive, allow for more seamless experiences, and deliver better overall usability – a win-win for businesses and their hard-to-appease customers.

4. Connect IoT Devices With 100% Uptime:

IoT empowers businesses and individuals to take advantage of connected smart devices. From streamlining processes to increasing productivity and efficiency to enabling smarter and more connected products, IoT empowers us to take advantage of smart technology to improve our daily lives. But one of the biggest challenges that IoT devices face is connectivity. From low-quality connections to intermittent connectivity, many businesses are finding it difficult to manage the network demands of their IoT devices. And with many businesses adopting IoT devices for a variety of business applications, including manufacturing, retail, and even the office, IoT devices must be seamlessly connected to a reliable and fast network. Luckily, 5G can help in easing the pressure of IoT device connectivity by providing more bandwidth and faster speeds, thereby giving your business operations the flexibility to scale as your business grows. And with its ability to deliver on consistent connectivity thanks to multi-Gbps throughput, 5G will certainly transform every aspect of your business, from enhancing your employee experience to boosting productivity and even allowing you to tap into new revenue streams.

5. Real-Time Collaboration:

Businesses have gone digital, and now the ability to collaborate across geographic boundaries has become a necessity. Real-time collaboration has become the new norm, whether it's sharing information, managing projects, or just being available for your customers. But is your business ready for real-time collaboration? Real-time collaboration means near-instant access to data, allowing you to make the right decision with no delay. And this requires a network that can deliver consistent and reliable performance with low latency and high throughput. 5G will be the first truly global mobile broadband technology, capable of offering consumers, businesses, and governments access to a more reliable, and faster mobile network. Boasting ultra-reliable low latency communication, wider usage of allotted spectrum resources, and multi-gigabit per second data transfer, 5G will be the network of choice for all real-time collaboration applications. So, if you are ready to take your business to the next level, it's time to invest in 5G networking.5G with its innate ability to enable and deliver on real-time performance and constant connectivity, will certainly revolutionize the way we do business and interact with each other. And as the world continues to move towards a cloud-first, services-based computing model, 5G will play a key role in delivering the optimal user experience. From enhancing your brand experience to allowing for more seamless interactions with your products, 5G will be a great asset for your business and the way your customers interact with your business. Further assisting you in keeping up with the latest customer demands and preferences. So, take the first step into the future of business by investing in 5G networking and start experiencing the power of real-time performance and constant connectivity.Vivant is an expert in 5G networks and we are excited to share what this technology can do for your business. With improved speeds, lower latency rates, higher bandwidths, and the ability to penetrate walls more effectively than 4G or LTE networks, it's clear that 5G will play a key role in delivering the optimal user experience of tomorrow with better wireless connectivity. Does your company have any ideas on how you may be able to use these new advancements? Let us know! We would love to help plan a strategy that incorporates our expertise into an actionable marketing campaign for your business.Reach out todayif you want guidance on how best to take advantage of next-generation network infrastructure like 5G!For all our services and products visitwebsite.

4 Reasons Why Your Business Should Switch to a Hosted PBX System

So if you're looking for abusiness phone systemthat delivers secure and reliable services, a hosted PBX system is the solution you need. Let's take a look at some of the best reasons your business should make the switch to a hosted PBX system today.

What is a hosted PBX system?

A hosted PBX system is a cloud-based phone system that enables communication from within and outside an organization. Using Vivant's world-classhosted PBX servicesmeans that you are essentially migrating your business communication from rigid onsite infrastructures to the cloud.

That's right, all the telephony services for your business will be delivered entirely via the internet. Right off the bat, you'll be saving yourself from the extensive hardware and software costs that traditional PBX business phone systems require.

Not only that but using Vivant's hosted PBX solutions will spare you the hassle of spending time and money monitoring your on-premise PBX system or paying expensive service call fees just to make simple changes to your phone system.

At Vivant, we provide a 100% hands-off PBX solution to our clients so they can focus on their business while we provide you with business phone services with a 100% uptime guarantee. In addition, with our free support and maintenance, never pay for changes to your system or the maintenance cost of the system.

4 reasons why a hosted PBX system is right for your business

  1. Keeps costs low and predictable:
    In these uncertain times, costs are a huge consideration for any serious business owner. Fortunately, using a hosted PBX system will eliminate your long-distance cost and reduce your international call costs. The fact that calls are made over the internet means that they are practically toll-free.For businesses who regularly make national and international calls as part of their day-to-day operations, this is certainly welcome news.There are multiple cost benefits of switching to Vivant's hosted PBX solutions instead of using conventional phone services.For starters, using ahosted PBX systemvirtually eliminates having to make significant upfront investments in bulky telephone systems. Not only do these systems take valuable time and space to install, but they will also need to be maintained periodically.Of course, that may often require having to pay someone who is trained to conduct maintenance updates.At Vivant, we provide the hardware, software, and implementation services to get you up and running within a few short days. You run your business and we'll take care of operating and maintaining your business phone service.
  2. Your PBX system will grow with your business:
    The process of onboarding new staff members to an organization is notoriously slow and resource-intensive. This may put businesses at a disadvantage especially when they need to scale up or down quickly in response to current business conditions.If you're stuck using a traditional business phone system, adding a new user would require installing new phone lines and the collaboration between different staff members.Luckily, Vivant's hosted PBX solutions make the process of adding or removing staff quick and pain-free. Unlike traditional business phone systems, a virtual system can be scaled up on-demand effortlessly.Just buy as many phones that you need and simply plug into the internet connection to add the line to your system.If your business is expanding its presence with new office locations and additional staff, you can rest easy knowing that your communications capabilities will remain secure and reliable. Connecting additional offices is just as simple and all of your team will be connected as if they are in the same office.
  3. Remote working made easy and efficient:
    One of the reasons that make Vivant's hosted PBX system a top choice for local businesses is the flexibility and security it provides to employees working from remote locations.By simply using Voice Over Internet Protocol (VoIP), an employee can have their calls forwarded to their phone, laptop, or any other device.Vivant's hosted PBX system helps you boost employee productivity by letting remote employees communicate and collaborate seamlessly with their work colleagues. In addition, you can rest easy knowing that your remote workers are projecting the right image for your business regardless of their location.When you use a cloud-based PBX, the office becomes wherever your employee happens to be located. Even if they are located across the globe, employees will maintain access to all the tools they need to carry out their work.

Built-in analytics allows you to monitor all employees including remote employees' productivity to see how many calls they have made, answered, missed calls and a visual graph of hourly productivity throughout the day

  1. Ensures business continuity:
    Life is full of unexpected events and they can sometimes force a disruption in the operations of a business. While many big corporations may be better able to weather the storm, the effects of disruption on smaller businesses can be devastating.You never know when disaster can strike but here are a few reasons why they happen:
    Natural disasters (like storms and earthquakes).
    Technology system breakdowns.
    Communications systems breakdowns.
    Security breaches (hacks and software viruses).

    That's why having a robust, secure, and effective hosted PBX system as provided by Vivant can help ensure business continuity for your firm. When you use Vivant PBX solutions, there is no need to worry about any physical equipment on the premises of your firm. That's because there isn't any equipment.Our hosted services mean that we keep all the necessary hardware in safe storage and with expert personnel to keep them up-to-date.Should your business go through an unfortunate natural catastrophe, you can rest easy knowing that your communications system is still up and running as if nothing ever happened.

Hosted PBX systems are quickly being adopted by local businesses for the amazing benefits they offer, including the ones outlined above. The changes we've experienced these last few years have had consequential changes with how businesses are run and operated.

Switching to a cloud-based PBX service by Vivant is one of the most effective and cost-efficient ways to stay competitive in 2021 and beyond.

Read this blog:What to Consider When Choosing a VoIP Phone System

How to Choose the Best VoIP Phone System for Your Business

Choosing a Business Phone System is not as simple as it sounds

The rate of adoption for VoIP has been explosive but has also created a market that is now flooded with providers. It's one of the main factors that makes switching to a VoIP phone a daunting task for many businesses.As a business owner, you know that an internet phone system is the future of telecommunications. However, knowing how to find theperfectphone system for your businesscan get tricky.In this competitive environment, you're bound to see many providers making outlandish promises just to close that sale.At Vivant, we put our money where our mouth is with our 100% uptime and seamless connectivity guarantee.

Vivant is the leading VoIP provider

Our team at Vivant is made up of passionate technology experts who strive to help local businesses succeed in their field. We believe that our technology will help businesses be more flexible and productive while also reducing unnecessary costs.Vivant has developed strong relationships with all major carriers and hosted phone systems. This means that regardless of thebusiness phone systemyou currently use, our VoIP solutions will integrate seamlessly.Vivant's versatile VoIP solutions can enhance your current systems with features that were previously not available. For example, you'll be able to obtain valuable customer data insights from your CRM and/or help desk systems.

Key benefits of switching to Vivant Phone System

Let's take a brief look at some of the key benefits that a system can provide to your business.

  • Save on costs:

Investing in new technology solutions is often a big-ticket expenditure. However, you'll be glad to know that they are much more cost-efficient than conventional phone lines.VoIP connects calls using your existing internet network. You don't need additional hardware and your international calling rates are much cheaper too!

  • Minimal setup time:

We get it: these arebusy timesandtime is money. Traditional business phone systems could take a few days to complete. In addition, they usually require purchasing additional hardware that was expensive and bulky.A VoIP system can take a few hours (if that) to complete, and you'll be up and running before you know it.

  • Better remote work flexibility:

These days, companies need to have flexible remote working capabilities. Whether you're at home or on a fishing trip, sometimes you need to take business calls and have easy access to your work files.VoIP technology makes it easy to port a phone number to a new location or device so you can stay in touch with your colleagues and clients whether through your desk phone at the office, mobile app on your fishing trip, or the beach on your laptop, welcome freedom to work from anywhere.

Things to consider when choosing a phone system

  1. Seamless connectivity:Having a strong foundation is essential for any credible provider. Since systems use the internet to make and receive calls, you need to make sure that the networks they run on are reliable and secure.In this fast-moving world, you can't run the risk of missing important opportunities because of an unreliable network or slow internet, or poor business phone system.
  2. Get a system that grows with your business:The process of onboarding or removing employees has traditionally been a resource-intensive and expensive process. Thankfully, Vivant's DIY VoIP platform allows for adding or removing users as easily as a few buttons clicks with no disruption in your day-to-day tasks.
  3. It should make life easier:Switching should make life at the office MUCH easier. For one, you don't have to deal with bulky and costly equipment taking up space at the office. With VoIP, you'll have easy access to monitor, fine-tune, and manage your network assets.Whether you have an in-house IT team or not, you'll have an intuitive browser-based management system for hands-on control of your communications with minimal need for maintenance. Choose from Desktop VoIP phones, Mobile Apps to use on the go, or Built-in Phones into your favorite browser
  4. 24/7 Customer Support:One of the things that make VoIP such an appealing option is how easy they are to set up and begin using right away. But with technology, you'll inevitably run into issues along the way. That doesn't mean you'll have to do them on your own.With business-grade phone systems, you'll have 24/7 access to the DIY portal to make changes and to real technical experts to call on in times of need.
  5. Competitive features that end-users will love:Today's customers are usually of the highly demanding type. That means that when they call your business, they expect to talk to someone directly and quickly. Navigating from menu to menu hearing automated messages on a traditionalbusiness phone systemcan be highly frustrating.They come packed with powerful features such as automatic call forwarding, easy call transfers, and even a virtual receptionist who can assist callers in reaching the right party.

Don't just choose a system, choose Vivant

The way your business can communicate with your customers, vendors, and business partners will play a large role in determining the future success of your organization.At Vivant, we have worked hard for many years in cultivating strong relationships with our partners and clients. Our passion to provide world-class technology solutions sets us apart from the crowd.Whether you're having troublecommunicating with an overseas client or need expert assistance in setting up an important virtual meeting, our experts at Vivant have all your needs covered!Are you ready to finally make the move from the world of copper circuits and legacy switchboards? If so, get ready to be thrilled with the amazing capabilities that Vivant'sVoIP solutionscan offer your business.

Why IP Telephony Is Best for Startups?

What Is IP Telephony?

Before we delve into the benefits of IP telephony for startups, let's just take a moment to familiarize ourselves with what this technology is and how it works.IP telephony, or also known asInternet telephony, is a communication technology that is used to make and receive telephone calls over the Internet protocol instead of a traditional landline that uses the ordinary PSTN (Public Switched Telephone Network). Hence, with IP telephony, it is possible to turn any business into avirtual phone systemby allowing users to make calls through a central place and not in their local area network. A business can allow employees to access its applications and communication functions, such as making and receiving calls through mobile devices or computers. Moreover, the data being transmitted via VoIP is generally encoded and compressed, which makes VoIP cheaper and faster than traditional landline communication services and also offers better call quality. Further demanding no physical network infrastructure, VoIP is more cost-effective, scalable, flexible, and reliable than its landline counterpart. And thanks to evolving technology, VoIP systems have now become the de facto standard for all startups, irrespective of their size.

7 Reasons Why IP Telephony Is Best for Startups

1. Improved Accessibility:

IP telephony does more than just cater to your desire to work from anywhere. It improves the way your employees communicate – both on a personal and professional level. On a personal level, it allows team members to get in touch with their colleagues, even when they are traveling, relaxing at home, or busy with an important project, without having to disrupt their productivity. And on a professional level, IP telephony allows for improved efficiency and productivity – fewer distractions, faster calls, and clearer lines of communication are just the beginning.

2. Ease of Implementation:

VoIP is extremely simple to use and even easier to implement. As these communication systems are hosted on the cloud, they can be accessed from anywhere and will never demand any hardware or specialized software installation. And with automated features, advanced call answering, and advanced user interfaces for interaction, VoIP brings the speed and simplicity needed for startups to make the most of their limited resources.

3. Affordable:

Businesses and startups in today's highly competitive marketplace cannot maintain the same old infrastructure that high-cost traditional landlines provide. And thanks to VoIP, which is low-cost and scalable, startups can quickly ramp up communication infrastructure and easily reduce operating costs by 70%. With such massive cost savings, startups can now set aside the necessary resources to invest in other areas of development and expand their business without compromising on communication quality and reliability.

4. Scalability:

When a company expands, the need for communication grows. Who wants to be on the receiving end of phone calls when everyone on the line is vying for your attention? Business phone provider services can contain these growing pains by allowing startups to scale with ease. When companies quickly expand their reach into new markets and acquire new clients, IP telephony effectively scales with them. You can wait to get more employees or accept more calls from customers, but why when you can just open up new channels of communication without extra work or wait for departmental signoffs?

5. Automated Assistance When Agents Are Busy:

Every business hopes to provide its customers with the best service possible. However, employees cannot be available during off-hours and the days off. Depending on the type of business, some key questions will most likely be asked by your customers in a specific order. Certainly, the process could be streamlined with VoIP technology so that callers receive automated responses that offer them detailed and to the point information on your office hours, business holidays, and upcoming company events. After answering these frequently asked questions, if needed, a call handler could route each call to an available customer service representative – and all with just a few clicks of a button.

6. Enhanced Workflow Integrations:

When it comes to providing world-class customer support, today's agents are confronted with numerous challenges. Not only are they held accountable for slow response times and missed calls, but they are also expected to find ways to streamline call handling and enhance the customer experience. IP telephony integration with customer service software ensures seamless call handling processes, increased productivity, and better customer satisfaction without needing to scale infrastructure.

7. Improved Customer Experience:

If you run or manage a business, then customer experience is critical. Every customer interaction counts because, at some point, they'll decide whether they want to continue doing business with you. With VoIP, your customers can get quality support when they need it – and even better, your staff can close the deal with a personal touch. Not only does VoIP help your agents identify the type of call they're receiving, but it also gives them a look into their customer's personality, interests, and more to help them build a rapport with the caller. This, combined with tools like VoIP-Powered CRM Software, allows for efficient organization and smoother customer interaction.

Conclusion

Conclusively, IP telephony for startups improves not only productivity but also the way they interface with customers. Bringing in affordable communication and improved collaboration, IP telephony for startups also provides a range of features that make them more productive, accessible, and valuable to their customers. With such clear benefits, IP telephony makes the most of startups; no wonder it is the choice of startups all over the world.

For additional details, you can visitbusiness phone system pageor to view our complete range of servicesvisit us.

Original blog source:https://vivantcorp.com/blog/why-ip-telephony-is-best-for-startups/

How to Choose the Best VoIP Phone System for Your Business

Choosing a Business Phone System is not as simple as it sounds

The rate of adoption for VoIP has been explosive but has also created a market that is now flooded with providers. It's one of the main factors that makes switching to a VoIP phone a daunting task for many businesses.As a business owner, you know that an internet phone system is the future of telecommunications. However, knowing how to find theperfectphone system for your businesscan get tricky.In this competitive environment, you're bound to see many providers making outlandish promises just to close that sale.At Vivant, we put our money where our mouth is with our 100% uptime and seamless connectivity guarantee.

Vivant is the leading VoIP provider

Our team at Vivant is made up of passionate technology experts who strive to help local businesses succeed in their field. We believe that our technology will help businesses be more flexible and productive while also reducing unnecessary costs.Vivant has developed strong relationships with all major carriers and hosted phone systems. This means that regardless of thebusiness phone systemyou currently use, our VoIP solutions will integrate seamlessly.Vivant's versatile VoIP solutions can enhance your current systems with features that were previously not available. For example, you'll be able to obtain valuable customer data insights from your CRM and/or help desk systems.

Key benefits of switching to Vivant Phone System

Let's take a brief look at some of the key benefits that a system can provide to your business.

  • Save on costs:

Investing in new technology solutions is often a big-ticket expenditure. However, you'll be glad to know that they are much more cost-efficient than conventional phone lines.VoIP connects calls using your existing internet network. You don't need additional hardware and your international calling rates are much cheaper too!

  • Minimal setup time:

We get it: these arebusy timesandtime is money. Traditional business phone systems could take a few days to complete. In addition, they usually require purchasing additional hardware that was expensive and bulky.A VoIP system can take a few hours (if that) to complete, and you'll be up and running before you know it.

  • Better remote work flexibility:

These days, companies need to have flexible remote working capabilities. Whether you're at home or on a fishing trip, sometimes you need to take business calls and have easy access to your work files.VoIP technology makes it easy to port a phone number to a new location or device so you can stay in touch with your colleagues and clients whether through your desk phone at the office, mobile app on your fishing trip, or the beach on your laptop, welcome freedom to work from anywhere.

Things to consider when choosing a phone system

  1. Seamless connectivity:Having a strong foundation is essential for any credible provider. Since systems use the internet to make and receive calls, you need to make sure that the networks they run on are reliable and secure.In this fast-moving world, you can't run the risk of missing important opportunities because of an unreliable network or slow internet, or poor business phone system.
  2. Get a system that grows with your business:The process of onboarding or removing employees has traditionally been a resource-intensive and expensive process. Thankfully, Vivant's DIY VoIP platform allows for adding or removing users as easily as a few buttons clicks with no disruption in your day-to-day tasks.
  3. It should make life easier:Switching should make life at the office MUCH easier. For one, you don't have to deal with bulky and costly equipment taking up space at the office. With VoIP, you'll have easy access to monitor, fine-tune, and manage your network assets.Whether you have an in-house IT team or not, you'll have an intuitive browser-based management system for hands-on control of your communications with minimal need for maintenance. Choose from Desktop VoIP phones, Mobile Apps to use on the go, or Built-in Phones into your favorite browser
  4. 24/7 Customer Support:One of the things that make VoIP such an appealing option is how easy they are to set up and begin using right away. But with technology, you'll inevitably run into issues along the way. That doesn't mean you'll have to do them on your own.With business-grade phone systems, you'll have 24/7 access to the DIY portal to make changes and to real technical experts to call on in times of need.
  5. Competitive features that end-users will love:Today's customers are usually of the highly demanding type. That means that when they call your business, they expect to talk to someone directly and quickly. Navigating from menu to menu hearing automated messages on a traditionalbusiness phone systemcan be highly frustrating.They come packed with powerful features such as automatic call forwarding, easy call transfers, and even a virtual receptionist who can assist callers in reaching the right party.

Don't just choose a system, choose Vivant

The way your business can communicate with your customers, vendors, and business partners will play a large role in determining the future success of your organization.At Vivant, we have worked hard for many years in cultivating strong relationships with our partners and clients. Our passion to provide world-class technology solutions sets us apart from the crowd.Whether you're having troublecommunicating with an overseas client or need expert assistance in setting up an important virtual meeting, our experts at Vivant have all your needs covered!Are you ready to finally make the move from the world of copper circuits and legacy switchboards? If so, get ready to be thrilled with the amazing capabilities that Vivant'sVoIP solutionscan offer your business.